This is an English translation provided for convenience. In case of any discrepancy, the French version prevails. Read the French version.

Delete your data

Last updated: 18 August 2026

This page describes the steps to follow to request the deletion of data from the ScolaSign application, published by Ad Cognita, and what happens to each category of data.

How to request deletion

Write to contact@scolasign.fr from your account's email address, stating your name and the training institution concerned. You may also go through your institution, which administers the accounts.

The request is free of charge. We respond within one month, in accordance with the GDPR. If you are a minor, your legal guardian may make the request on your behalf.

What is deleted

• the account and its login credentials;
• the profile photo;
• messages and voice messages exchanged in the messaging feature;
• reports that you have submitted;
• the personal telephone number and email address.

What is retained, and for how long

Attendance signatures, attendance sheets and absence supporting documents cannot be deleted on request for as long as they serve as evidence. They are documents that the training organisation must be able to produce to its funders and during an audit.

They are retained for the duration of the training service, then archived for the time necessary to comply with the legal, accounting and funding audit obligations applicable to training organisations, before being deleted in turn. This retention is based on a legal obligation of the institution, and not on your consent.

Uninstalling the application is not enough

Removing the application from your phone does not erase any data: the data is held by your training institution. The request described above is the only way to obtain its deletion.

Further information

Details of the processing operations, recipients and your other rights are set out in our privacy policy. You may also lodge a complaint with the CNIL (French data protection authority) (www.cnil.fr).